Ford Connected Services at Richmond Ford

Connected-Services

Stay Connected Wherever The Road Takes You.

When you purchase a new Ford from Richmond Ford Lincoln there are many options to keep you connected to your new vehicle. Ford Connected Services deliver the cutting-edge technology, digital tools, and intelligent upgrades that keep you in sync with your vehicle-whether you're behind the wheel or miles away. Customers in Ashland, Mechanicsville, and Richmond, VA can take advantage of remote access to hands-free driving, connected services allow you to customize and enjoy your ownership experience.

FordPass: Control Your Ford from Anywhere

With the FordPass® app, you're always in command. Start, stop, lock, and unlock your vehicle remotely. View key info like fuel levels, oil life, and tire pressure, right from your smartphone. You can even schedule remote starts to pre-condition your cabin to the perfect temperature before you get in.

FordPass also lets you:
• Track your vehicle's exact location-perfect for large parking lots or stadium events
• Schedule service appointments directly with Richmond Ford
• Access and redeem FordPass Rewards points toward service, parts, or accessories
• Manage your connected service subscriptions with ease

For electric vehicle owners, FordPass unlocks even more:
• Find and pay for charging through the BlueOval™ Charge Network
• Plan routes with charging stops along the way
• Monitor intelligent range estimates and manage home charging schedules

Have questions about downloading your Ford Pass app? Give Richmond Ford Lincoln a call - (804) 474-0531

The Lincoln Way App: Your Lincoln's Control Center

Stay effortlessly connected and in control with the Lincoln Way® App, your gateway to a smarter, more personalized driving experience.

Getting Started with the Lincoln Way App

• Download the Lincoln Way App from the App Store® or Google Play™

• Sign in or create your Lincoln account

• Set up a secure PIN and activate your vehicle with Lincoln Connect®

• Enable Phone As A Key to use your smartphone as your key fob

Key Features of Lincoln Way App

Remote Start & Schedule Start
Start your Lincoln with a simple tap. Use Schedule Start to pre-condition your vehicle at your preferred time — perfect for hot or cold days.

Remote Lock & Unlock
Lock or unlock your doors from anywhere by holding the corresponding icon on your phone screen.

Valet Mode
Hand over your keys with confidence. Valet Mode protects your personal information while allowing others to drive your vehicle.

Vehicle Locator
Never forget where you parked. Vehicle Location Tracking pinpoints your Lincoln from anywhere using your phone.

Vehicle Health Alerts
Stay ahead of maintenance with real-time diagnostics and alerts. The Lincoln Way App keeps you informed with up-to-date health reports pulled directly from your vehicle.

24/7 Roadside Assistance
Enjoy peace of mind with complimentary Roadside Assistance — including fuel delivery, tire changes, jump starts, and more — all accessible through the app.

Pickup & Delivery Service
Let us take care of everything. When it’s time for service, Lincoln will pick up your vehicle, provide you with a loaner, and return it when the work is done.

Lincoln Connected Services offer a seamless blend of technology and luxury, enhancing every part of your ownership experience. Discover the convenience that comes with owning a Lincoln. Explore more at Richmond Ford Lincoln.

Ford Connectivity Package: Turn Your Ford into a Smart Hub

Standard on 2026 Ford models and available now on select 2025 models like the Expedition and Mach-E, the Ford Connectivity Package brings next-level convenience to your dashboard.

Package features include:

• Wi-Fi Hotspot for up to 10 devices with a 50-foot range-perfect for tailgating or camping
• Integrated streaming apps like Max, Prime Video, and Peacock (when parked)
• Video conferencing and productivity tools such as Webex and Google Meet
• Built-in Google Maps with recent destinations and real-time traffic updates
• Voice assistants (Google or Alexa) for hands-free control of climate, music, navigation, and more
• Downloadable games from the Google Play Store for fun on the go

This package is available by subscription or one-time purchase ($745) when ordering your vehicle or before delivery.

Ford Premium Connectivity

Enjoy uninterrupted streaming and app access right from your vehicle's SYNC® 4 or SYNC® 4A touchscreen with the Ford Premium Connectivity Plan, Enjoy access to:

• Streaming music and video
• Alexa or Google voice control
• Real-time news, weather, traffic, and more

• Conference calling and productivity tools

This plan uses your vehicle's built-in modem for seamless data usage-no need to rely on weak Wi-Fi signals.

Ford Connected Navigation

Never miss a turn with Ford Connected Navigation, available on models with SYNC 4 or SYNC 4A. Navigation features include:

• Always-on map access-no phone required
• Turn-by-turn directions even in low-signal areas
• Points of interest like fuel, food, charging stations, and parking
• Real-time updates on traffic, construction, and weather hazards
• EV-specific tools including range estimates and battery preconditioning
• Smart towing support with route planning for trailers

Trial duration vary by model (90 days to 3 years). Subscription renewals start at $80/year.

BlueCruise: Hands-Free Highway Driving

Experience BlueCruise, available on select 2023, 2024, Ford & Lincoln models including the F-150, Mach-E, Aviator, Expedition, Navigator and Explorer.

Features include:

• Hands-free driving in Blue Zones across 130,000+ miles of North American highways
• Automatic acceleration, braking, and steering
• Easy lane changes with a tap of your turn signal
• Dashboard indicators and alerts to keep you informed

Most models include a 90-day complimentary trial. Afterward, plans range from $49.99/month or a one-time purchase of up to $2,495, depending on model year. We can help you subscribe to BlueCruise during your purchase or anytime during your ownership. Contact us to learn more! - (804) 474-0531

Ford Security Package

Your Ford truck, now smarter and more secure. Available on select 2024 & 2025 F-150 and 2025 Super Duty® models, the Ford Security Package includes a 1-year trial and offers:

• Intrusion alerts via FordPass when your vehicle is locked
• GPS tracking alerts for unauthorized movement
• Notifications for door activity and tampering
• Vehicle lock down feature if your key is lost or stolen
• Set a secure PIN to start the vehicle through the infotainment system
• Live-agent support for stolen vehicle recovery
• Theft protection reimbursement up to $2,500 in eligible states

Performance Upgrades for Mach-E GT

Unleash more power with the Mach-E GT Performance Upgrade.

A simple one-time purchase unlocks:

• +100 lb.-ft. of torque
• 0-60 MPH time reduced by 0.5 seconds
• Full quarter-mile time improved by 0.6 seconds

No shop visit required-upgrade from your screen and feel the thrill instantly.

Activate Your Connected Services Today

Whether you're buying new or upgrading your current Ford or Lincoln, connected services enhance your driving experience with smarter features and seamless integration. Most models come with complimentary trial periods, and you can even redeem FordPass Rewards points to extend or activate new services.

Want to learn more? Customers in Ashland, Mechanicsville, and Richmond, VA can contact Richmond Ford today and discover how Connected Services can elevate your Ford ownership.
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