Ford Service Center Richmond VA

Yes, every service visit includes a detailed video multipoint inspection, including routine maintenance like oil changes. Our Ford Certified Technicians walk you through what they see so you stay fully informed, never pressured, and always confident in your vehicle’s condition. That’s the Driven By You Service Difference at Richmond Ford.

Oil changes help keep the engine lubricated, reduce wear on engine parts, and support long-term performance.

OEM parts are made specifically for your vehicle brand and are designed to match factory standards for fit and quality.

Regular inspections and maintenance can help identify small issues early before they turn into more expensive repairs.

Squealing noises, grinding sounds, or vibrations while braking can be signs that your brakes should be inspected.*

Service intervals depend on your vehicle and driving habits, but many drivers schedule maintenance every few thousand miles or based on factory recommendations.

We make servicing your vehicle easy with multiple convenience options, including complimentary pickup and delivery and available mobile service for select maintenance and repairs. Whether you’re at home or work, we bring the Richmond Ford experience to you.

It’s simple. Just schedule your service, and we’ll coordinate a time to pick up your vehicle from your home or office. Once service is complete, we’ll return it back to you. It’s designed around your schedule, not the other way around, because time and trust matter.

Guests choose Richmond Ford because of a legacy built on over 110 years of trust, paired with modern convenience and expert care. With Ford Certified Technicians, transparent communication, and guest-first amenities like mobile service and pickup/delivery, we make every visit seamless, efficient, and centered around you.

No. If your Ford is covered by a factory warranty or the repair is related to an active safety recall, there is typically no cost to you. Many first-time vehicle owners assume that every service visit comes with an out-of-pocket expense, but warranty repairs and recall work are different.

Warranty Repairs: If your vehicle is still covered under Ford's factory warranty, eligible repairs are performed at no charge for parts or labor. Coverage depends on your vehicle's age, mileage, and the specific component requiring repair. Extended service plan warranties like Ford PremiumCARE or BaseCARE might require a deductible. Please refer to your plan details or ask your service advisor for more details.

Safety Recalls: Safety recalls are issued by the manufacturer to address known issues that could affect vehicle safety or performance. Recall repairs are completed free of charge, regardless of whether your vehicle is still under warranty.

How Do I Know If My Vehicle Has an Open Recall? Our service team can quickly check your VIN for any open recalls and determine whether your vehicle qualifies for warranty coverage.

Why It's Important: Delaying recall repairs can put your safety at risk and may lead to additional vehicle issues. If you're unsure whether your Ford is covered, it's always worth asking a Richmond Ford service advisor.

If you have questions about warranty coverage or open recalls, contact our service team. We're happy to help you understand your options before any work begins.