• Sales: (804) 474-0531
  • Service: (804) 474-0572
  • Parts: (804) 254-9290

4600 West Broad Street Directions Richmond, VA 23230

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        Sales Team


        Click on one of the people below to find out more information.

        • Mike Serpico
          General Manager
          (804) 358-5521

          Mike is originally from New Jersey and calls Richmond his home with his wife and family. Mike has two sons in the military, one in the Army National Guard and one full time in the Army, as well as a daughter in high school. As the General Manager of Richmond Ford Lincoln his team has won the President's Award for 11 years in a row. Outside of work he enjoys spending time with his family and his two German Shepherds.

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        • Keith Burks
          General Sales Manager
          (804) 358-5521

          Keith's Reviews

          Keith was born and raised in Danville Virginia and he now lives in Chesterfield. Keith has a 14 year old son and a 11 year old daughter. In his spare time he enjoys golfing, target shooting, and marital arts.

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        • Dino Faupel
          Sales Manager
          (804) 358-5521

          Dino's Reviews

          Dino is a father to a 9 year old son and has two younger brothers and sisters along with his Mother and Father in Las Vegas which he likes to get back and see often. He was born in the Philippines but grew up in Las Vegas before moving to Virginia in 2011. In his spare time he enjoys staying active in the gym, playing basketball and catching up with friends. Dino is an accomplished salesman who has run his own businesses and has been recognized as a top automotive salesperson for Ford and number one in gross sales in the Eastern region.

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        • Mike Castro
          Finance Director
          (804) 358-5521

          Mike's Reviews

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        • Christy Nichols
          Finance Manager
          (804) 358-5521

          Christy's Reviews

          Christy was born and raised in Virginia Beach and she now lives in Richmond. She has a 17 year old daughter and in her spare time she enjoys shopping, going to the gym, and going to Busch Gardens.

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        • Richard Wilson
          Sales Manager
          (804) 358-5521

          Richard's Reviews

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        • Alan Tuck
          Master Certified Product Specialist
          (804) 358-5521

          Alan's Reviews

          Alan was born and raised in Richmond and he now lives in Mechanicsville. Alan and his wife Robin have 3 children and 4 grandchildren. In his spare time he enjoys doing yard work, reading, and spending time with his family.

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        • Chris Burnette
          Master Certified Product Specialist
          (804) 358-5521

          Chris' Reviews

          Chris is a tenured employee here at Richmond Ford having started in 2008. Originally from South Hill, VA he is married with two grown sons. He has won many awards in his career earning the Employee Excellence Award 5 years in a row and the Partners in Excellence Award the past 3. When not here at Richmond Ford Lincoln, Chris enjoys working with his hands in carpentry and landscaping and his hobbies include kayaking, golfing and skiing.

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        • Chris Paulk
          Master Certified Product Specialist
          (804) 358-5521

          Chris' Reviews

          Chris is originally from New London, Connecticut. Chris relocated to the Richmond area to attend Virginia Union University.  In his spare time he enjoys playing the guitar, power lifting, gaming, and athletics.

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        • Graham Bambeck
          Master Certified Product Specialist
          (804) 358-5521

          Graham's Reviews

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        • Jacin Lisner
          Master Certified Product Speicalist
          877-470-7874

          Jacin's Reviews

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        • James Craft
          Master Certified Product Specialist
          (804) 358-5521

          James' Reviews

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        • James Johnson
          Master Certified Product Specialist
          (804) 358-5521


          James' Reviews

          James is married with 4 children, Jordyn, Jayla, James IV, and Londyn. He was born in Northern Virginia but spent most of his childhood in Miami, FL. James has earned the title of Salesperson of the Month twice in his two years with Richmond Ford. In his free time James enjoys cars and sports.

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        • Jasmeet Singh
          Master Certified Product Specialist
          (804) 358-5521

          Jasmeet's Reviews

          Jasmeet was born and raised in Midlothian and he is a graduate from James River High School. He also has an undergraduate degree in Business Marketing from VCU.  In his spare time he enjoys playing video games and body building.

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        • JoAnna Wilson
          Master Certified Product Specialist
          877-470-7874

          Jojo's Reviews

          JoJo was born in Varina Virginia and has two daughters aged 11 and 9 months. In her spare time she likes to read and spending time with her girls.

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        • Jonathan Reed
          Master Certified Product Specialist
          (804) 358-5521

          Jonathan's Reviews

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        • Josh Ross
          Master Certified Product Specialist
          (804) 358-5521

          Josh's Reviews

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        • Justin Hinds
          Master Certified Product Specialist
          (804) 358-5521

          Justin's Reviews

          Justin was born in Brooklyn New York, raised in Atlanta Georgia, and he now lives in Downtown Richmond. Justin has a daughter named Trinity, and in his spare time he enjoys basketball, spending time with his daughter, and being a DJ.

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        • Kai Renton
          Master Certified Product Specialist
          (804) 358-5521

          Kai's Reviews

          Kai was born and raised in the Northern Neck.  Kai and his wife Amanda now live in Heathsville. In his spare time he enjoys buying and selling cars.

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        • Megan Stevens
          Guest Services Manager
          (804) 358-5521

          Megan's Reviews

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        • Jennifer Cornaro
          Fleet & Government Sales Manager
          (804) 305-3264

          Jennifer is a mother to five sons and has 3 grandchildren along with her husband Al. Originally from Washington State, Jennifer has made her way to Richmond Ford where she has become master certified as a commercial account manager. Outside of work she enjoys spending time with her family, muscle cars, chocolate, painting and football.

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        • Bob Stone
          Master Certified Product Specialist
          (804) 358-5521

          Bob's Reviews

          Bob Stone is a Richmond, VA native. He is a member of Omega Psi Phi and in his spare time he enjoys bowling and drag racing.

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        • Raz Ramirez
          Commercial Department Manager
          (804) 358-5521

          Raz's Reviews

          Raz is originally from Saginaw, MI where he attended Central Michigan University earning his Bachelors of Science degree. Outside of work Raz enjoys watching sports and following Detroit teams, working in the yard, spending time with his family and walking his dog.

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        • Ben Parrish
          Certified Commercial Accounts Manager
          (804) 358-5521

          Ben's Reviews

          Ben was raised in Goochland and worked in the auto industry from a young age in his family's dealership before starting with Richmond Ford over 26 years ago. Ben and his wife Brenda enjoy custom car shows, auctions, fishing, and sports outside of work.

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        • Bill Harmon
          Certified Commercial Finance Manager
          (804) 358-5521

          Bill's Reviews

          Bill was born in Indiana but considers Virginia his true home. He and his wife Sue have 2 daughters and 5 grandchildren. In his spare time he enjoys spending time with his wife, riding
          motorcycles and doing charitable work with homeless veterans and others in need.

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        • Brent Kilch
          Certified Commercial Accounts Manager
          (804) 358-5521

          Brent's Reviews

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        • Roger Arnold
          Certified Commercial Accounts Manager
          (804) 358-5521

          Roger's Reviews

          Roger was born and raised right here in Richmond. He holds a BS/MS degree from VCU. In his spare time he enjoys all outdoor activities.

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        • Evelyn Rivera
          Internet Sales Manager
          (804) 273-9700

          Evelyn is originally from Brooklyn, NY and she is Mom to four awesome kids. In her spare time she loves to travel, hike and cook. She is Master Certified in all Ford products.

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        • Kayla Hylton
          Internet Sales
          (804) 273-9700


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        • Stephanie MacEntee
          Internet Sales
          (804) 273-9700


          Stephanie grew up in the far western corner of Virginia bordering 4 different states. She still has family down there and they make their way to Richmond Ford West for all of their vehicle purchases. She is recently married her husband Corwin whom she met as a fellow employee of Richmond Ford. In her spare time she enjoys being a philanthropist supporting causes like St. Judes, Susan G. Komen, The Alzheimer's Association and MAAD. She is also a Ghost Guide with Haunts of Richmond and the operations manager for Blood Lake Haunted Trail. She holds a BA in English from Longwood College. 

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        • Steven Barber
          Internet Sales
          877-470-7874

          Steven is originally form Danville, VA but now resides in Midlothian. A father of three, he likes to spend time with his family and attending his sons college baseball games. As an accomplished salesman he is master certified for multiple vehicle brands.

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